Vacant job

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and the entire society. We pay out approximately 260 billion SEK each year. It is everyone's tax money that we manage. It is a great responsibility. Therefore, we think innovatively and use the latest technology to simplify and improve, develop and deliver IT services for the Swedish social insurance system. Welcome to one of Sweden's largest IT departments.

The vision of Production Monitoring is to be the heart of the Swedish Social Insurance Agency's IT production. Our primary role is to monitor and rectify errors in the agency's IT infrastructure, applications, and services around the clock. We develop tools and methods to enable proactive actions and thereby intervene before a disruption has consequences for operations or citizens.

Summer Job, IT Technician, IT Operations and IT Monitoring

In the role of IT technician, the main responsibility is to monitor daily production and act quickly in case of deviations to minimize unavailability for internal and external users. This means that you, as a summer temp, together with the regular staff, will resolve incidents, create problem cases, and participate in implementing changes in accordance with the ITIL framework. The work involves many points of contact with both internal and external parties, where an important part of your job is to quickly disseminate correct operational information to the stakeholders involved during an incident.

Since the operation runs 24/7, every day of the year, you will work according to one of the group's appreciated schedules, including both day and night shifts. As we actively support each other in the area, other tasks within the Production Center may also become relevant during the employment period.

The position involves handling confidential information, which places high demands on proper management. Therefore, it is important that you, who will work with us, have a high security awareness.

This is a job for you who want to take responsibility.

We are looking for someone who

• is studying data, IT, technology, or system science at a university or college
• has technical knowledge of Windows Server platforms and Linux
• is service-oriented and has a good demeanor
• acts on their own initiative and takes responsibility for achieving good results
• collaborates effectively with others to achieve common goals
• has good communication skills, both verbally and in writing
• has a systematic and meticulous work approach
• can understand and analyze complex issues
• has good knowledge of Swedish, both spoken and written.

It is advantageous if you

• have certified training in IT
• have experience from work that the employer assesses as equivalent.

We place great importance on your personal qualities.

Other

Several positions, temporary, full-time, with start in May or June until August 31, 2026. There may be a possibility of extension. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. For this position, Swedish citizenship is required. Place of employment: Sundsvall.

Do you want to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://fk.se/jobbahososs)

Contact Persons

Manager: Mikael Lundgren, 010-112 62 90 (for questions about the position). HR Specialist: Hanna Fransson, [email protected], 010-113 44 55 (for questions about the recruitment process). Union representatives are for ST Magnus Näslund, Saco-S Amelie Johansson, Seko Eliza Grundström. They can be reached via our switchboard at 08-786 90 00.

Application

Welcome with your application by February 28. Please upload your diploma, grades, and certificates along with your application.

If you have protected personal information or no access to Bank ID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we will act based on the principle of the equal value of all people, legal security, and good service.